We help organizations accelerate digital transformation and enhance the customer experience. Our CX technical and professional experts are here to help with the expertise and tools required to transform your contact centers into top-class experience centers to deliver effortless experiences for customers and employees alike.
CX Consulting
CX optimization guaranteed.
We look across your entire contact center ecosystem to design holistic CX and digital strategies that lead to stronger customer loyalty, increased revenue, and productivity gains.
Professional Services
Results that speak for themselves.
No matter your CX goal, Voxai brings the right expertise, tools, technical know-how, best practices, and innovation to give you a contact center that builds long-lasting customer relationships.
Cloud Managed Services
Faster. Smarter. Secure. Flexible.
With our technical know-how and resource pool, we can help you manage the contact center solution delivering a consistent customer experience for your customers.
Top 5 International Airport
Learn how a top 5 international airport sees productivity take off while improving customer experience with our Genesys Cloud CX migration.
Major Federal Agency
Learn how a major US federal agency is delivering optimal customer and agent experiences with Voxai Managed Services.
Connected Vehicle Services Provider
Learn how a major connected vehicle services provider delivers safe, secured, and convenient services to millions of vehicle owners across North America.
Voxai has experience in large, complex implementations across multiple industries with critical timelines and integration with the widest variety of corporate systems, guiding businesses through the lifecycle of their contact centers. Whether a business needs consulting, professional services, development, or managed services, our experience results in decreased risk, shorter project schedules, and successful implementations that meet the objectives of the business – all while maintaining budgets.
Our first customers have remained with us for the past 17 years. From platform support to hosted services, we intend to continue serving our customers for years to come, building trust and becoming part of their team. We give great thought and care to designing and implementing our customers' solutions. This translates into fewer problems and increased resilience and availability.
Customer Service is at the core of everything we do. Improving your customer experience takes more than technology. It takes a partner that understands your business and can bring industry-leading thought leadership to help you deliver seamless customer experiences while optimizing your resources. Voxai brings a history of success in assisting companies to transform their contact centers to delight customers, increase revenues and engage employees.
A large energy company in the Midwest chose Voxai to migrate their Aspect contact center to all-in-one Genesys Cloud CX to boost customer experience and promote employee engagement. Solution: Migration of Aspect-based contact center to Read more…
A US-based specialty pharmaceutical company chose Voxai to migrate their legacy contact center to Genesys Cloud CX to improve patient and practitioner experiences. Solution: Migration of legacy contact center to all-in-one Genesys Cloud CX Services: Read more…
A top 50 global financial services company banks on Voxai for Genesys Cloud CX Migration to deliver exceptional customer and employee experience. Solution: Genesys Cloud CX Migration Services: Advisory Services, CX Thought Leadership, Professional Services, and Read more…
Voxai Solutions
635 Fritz Drive, Suite 220
Coppell, Texas 75019