What Voxai Offers

We help organizations accelerate digital transformation and enhance the customer experience. Our CX technical and professional experts are here to help with the expertise and tools required to transform your contact centers into top-class experience centers to deliver effortless experiences for customers and employees.

CX Consulting

CX optimization is guaranteed.

We look across your entire contact center ecosystem to design holistic CX and digital strategies that lead to stronger customer loyalty, increased revenue, and productivity gains.

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Professional Services

Results that speak for themselves.

No matter your CX goal, Voxai brings the right expertise, tools, technical know-how, best practices, and innovation to give you a contact center that builds long-lasting customer relationships.

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Cloud Managed Services

Faster. Smarter. Secure. Flexible.

With our technical know-how and resource pool, we can help you manage the contact center solution delivering a consistent customer experience for your customers.

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Featured Customer Success Stories

Top 5 International Airport

Genesys Cloud CX Migration

Learn how a top 5 international airport sees productivity take off while improving customer experience with our Genesys Cloud CX migration.

Major Federal Agency

Managed Services

Learn how a major US federal agency utilizes Voxai Managed Services to deliver optimal customer and agent experiences. Learn more about challenges & solutions.

Connected Vehicle Services Provider

Genesys Migration

Learn how a major connected vehicle services provider delivers safe, secured, and convenient services to millions of vehicle owners across North America.

The Voxai Value

Transform. Manage. Innovate.

Unrivaled Experience

Voxai has experience in large, complex implementations across multiple industries with critical timelines and integration with the widest variety of corporate systems, guiding businesses through the lifecycle of their contact centers. Whether a business needs consulting, professional services, development or managed services, our experience results in decreased risk, shorter project schedules and successful implementations that meet the objectives of the business –all while maintaining budgets.

Focus and Commitment

Our first customers are still with us 16 years later. From platform support to hosted services, our intent is to continue serving our customers for years to come, building trust and becoming part of their team. We give great thought and care in designing and implementing our customer’s solutions. This translates into fewer problems and increased resilience and availability.

Service & Thought Leadership

Customer Service is at the core of everything we do. Improving your customer experience takes more than technology, it takes a partner that understands your business and can bring industry leading thought leadership to help you deliver seamless customer experiences while optimizing your resources. Voxai brings a history of success helping businesses transform their contact centers to delight customers, increase revenues and engage employees. For us, there are no shortcuts. No shortcuts to the solutions we build, the consulting we offer or the services we provide to you.

Resources

Learn more about the latest in contact center technology, Voxai webinars and case studies by visiting our resource section

Get in Touch

We are happy to hear from you!

Find us at the office

Voxai Solutions
635 Fritz Drive, Suite 220
Coppell, Texas 75019

Give us a ring

Phone: 972-691-3333

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