Tony Jurica joined Voxai in November 2016 as senior director to lead the firm’s cloud practice. Tony brings over two decades of experience in the contact center technology industry, both as an industry consultant and a technical leader in a Fortune 500 company. Most recently, he spent seven years at Energy Future Holdings. Tony led a contact center technology transformation for the holding company and its subsidiaries, resulting in high cost and process efficiencies. Before EFH, he was a consultant and senior technical architect with Verizon Business in their contact center practice. He guided many Fortune 500 companies to architect and manage both premise and cloud-based contact centers.
As head of Voxai’s cloud practice, Tony lends his extensive expertise to assist customers in determining the right solution for their unique business.