Exciting news! We are thrilled to announce that a significant wastewater treatment agency has chosen Voxai to implement Genesys Cloud CX to transform its customer experience. With Genesys Cloud CX, they will see wider adoption to implement future-ready services to Read more…
A Utah-based non-profit insurance provider chose Voxai to migrate its Avaya-based legacy contact center to Genesys Cloud CX to drive an uplift in the quality of care. Solution: Migration of Avaya-based legacy contact center to all-in-one Genesys Cloud CX Services: Read more…
Voxai and a digital service provider of the US Government partner to implement Genesys Cloud CX for an independent agency to Improve CX. Solution: Genesys Cloud CX Implementation Services: CX Consulting, Professional Services, and Support Our partner is a rapidly Read more…
The World’s Leading Cruise Line Selects Voxai To Chart A Course For Customer Satisfaction. Our customer is one of the world’s leading cruise lines in revenue and passengers. The cruise line understands that it must always be continually transforming to Read more…
Voxai was chosen by a legacy-rich financial services firm to transform its customer engagement with AI-powered IVR and self-service solutions. Nearly every financial services firm in the world is adapting to new customer engagement strategies to keep up with rapidly Read more…
Serving citizens in a digital environment has changed significantly over the past decade, and against that backdrop, it’s no surprise that the need for digital services has increased. The partnership will help address the demand for IVR modernization and additional Read more…
Voxai chosen by the business machine and solutions major for Genesys Cloud CX migration to drive customer experience transformation. Solution: Migration of legacy contact center to all-in-one Genesys Cloud CX Services: Professional Services, Support, and Training A legacy-rich Business Machines Read more…
A major North American drinking water and sewerage treatment agency chose Voxai Professional Services and Genesys Cloud CX Platform to deliver a frictionless Customer Experience through the Digital CX Cloud Platform. Solution: Genesys PureConnect to Genesys Cloud CX Migration Services: Read more…
A rapidly developing digital services provider to the federal government partnered with Voxai to implement Genesys Cloud CX for a leading Federal Agency in the USA. Solution: Genesys Cloud CX Implementation Services: CX Consulting, Professional Services, and Support Our partner Read more…
A large energy company in the Midwest chose Voxai to migrate its Aspect contact center to all-in-one Genesys Cloud CX to boost customer experience and promote employee engagement. Solution: Migration of Aspect-based contact center to all-in-one Genesys Cloud CX Services: Read more…
