About us

Welcome to a better way.

We combine forces with Genesys to create experiences centered on a unique brand purpose that close the gap between brand promise and customer experience.

We exist to help you grow

We apply purpose-driven digital strategy and tailor-made CX solutions powered by Genesys products to elevate your brand.

Voxai is the partner for brands looking to embrace a customer-first and digital-first mindset. We exist to empower clients to own experiences that satisfy unmet customer needs. We help our clients reimagine their contact center to serve customers and employees better and provide sustainable growth through new experiences.

We combine forces with Genesys to recreate experiences centered on a unique brand purpose that close the gap between brand promise and customer experience. We reimagine and redesign omnichannel and purpose-driven customer experience management solutions. With a laser focus on core purpose, we help our clients meet their customers’ needs, engaging them in brand-relevant experiences and shifting the focus from cost to growth.

We drive sustainable growth by reimagining the contact center through value propositions, products, services, and operating models.

What to expect from us.

Proven CX leadership

17+ years of CX leadership in the customer service and contact center space, with a proven track record in enabling digital transformations and a renewed commitment to innovation.

Digital-first and customer-first experiences

We help you meet your customers where they begin their journeys, supporting digital, self-service, and messaging channels.

Passionate people

Our 180+ team-spirited CX experts help you achieve your business and CX goals.

Strong partnerships

Partner integrated products and capabilities are instrumental in our efforts to find new ways to create differentiated engagements for brands looking to transform customer experience across the organization.