Careers

Built Here!

Voxai is always looking for motivated, results-oriented team players who want to build their careers, work with cutting-edge technology in a fast-growing, innovative, and dynamic company and achieve a work-life balance.

Our team’s hard work and enthusiasm for designing and managing expert solutions to real-world problems propelled our growth.

Yes, we work hard but we also know how to have fun.

Current Open Positions in Coppell, TX – Human Resources (HR) Manager

OUR COMPANY

Voxai Solutions has been a contact center technology and services leader since its founding in 2005. We focus on building applications and providing services that improve the customer experience for large contact centers. We have grown to over 180 employees in the last 17 years, and our customer list includes many Fortune 500 companies.

Working at Voxai would mean working alongside a group of highly motivated, inspired individuals who are longstanding leaders in their respective technical fields. If you like the environment of a small company while being exposed to the opportunities offered by a large one, we are the company for you!


THE POSITION

Searching for a Human Resources (HR) Manager that will help promote and uphold the values, mission, and goals of Voxai Solutions. Needing an expert in providing outstanding HR service and improving the employee experience. 

RESPONSIBILITIES

  • Staff correspondence for day-to-day HR-related needs, questions, terms, and conditions of employment, internal policies and procedures, and state and federal compliance.
  • Update, distribute, educate, and advise the management team on all internal policies and procedures (such as required Labor Law posters, employee handbook, EEOC, and Anti-Harassment policy).
  • Maintenance of all HR documents (such as policies, handbooks, employee files, etc.)
  • Create and maintain a recordkeeping system for confidential personnel files for all employees, including an audit of all I-9 verifications.
  • Responsible for benefits administration, unemployment claims, workers’ comp, and annual wage analysis.
  • Assist third-party vendors with payroll processing, time off requests, and expense reports.
  • Recruit, screen, interview, and select applicants for vacant positions.
  • Update and maintain job descriptions, job postings, prospective talent pipeline, interview schedules, and communication between hiring managers and prospective employees.
  • Create and maintain up-to-date and competitive compensation and benefits packages to attract and retain talent.
  • Oversee offer letters, negotiations, onboarding orientation, and updating company org chart.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
  • Assist in the development, training, and continued education of employees.
  • Assist with performance reviews, employee survey programs, conflict resolution, and disciplinary actions.
  • Oversee offboarding and exit interviews.
  • Represent the organization at personnel-related hearings and investigations.
  • Perform other tasks as assigned by the Senior Manager of Operations and CEO.


REQUIREMENTS

  • Bachelor’s Degree
  • SHRM or PHR certification preferred
  • At least 5 year(s) of experience
  • Excellent verbal and written communication skills.
  • The high degree of accuracy and attention to detail.
  • Ability to communicate information and professionally resolve issues.
  • Desire to follow Voxai’s goals, values, and objectives.

SALARY

  • $60,000 – $75,000

BENEFITS

  • 401(k)
  • 401(k) Matching
  • Dental & Vision Insurance
  • Health insurance
  • Health Savings Account
  • Vacation & Personal Days
  • Referral Program


SUPERVISION

  • This position reports directly to the Senior Manager of Operations. Periodically, guidance will be given directly from the Chief Executive Officer.

WORK HOURS

  • Regular work hours are 8:00 am until 5:00 pm, Monday through Friday, and will require the employee to be in the office and available for employees. Periodically, working past 5 pm and on weekends may be necessary.


Please Email Resumes to hmcclure@voxai.com