CX Solutions for Healthcare


Transform patient care with Voxai CX solutions powered by Genesys

Whether you need an efficient omnichannel solution to boost conversation rate or an Intelligent virtual assistant that predicts what shoppers want before they ask, Voxai Solutions for retail can help.

Insight Driven Healthcare CX Solutions.

Insight Driven Health is the foundation of Voxai’s innovation-led approach to meeting the changing needs of providers and patients.

Elevate your healthcare experience across all channels to show members, patients, and employees that you care. Our integrated healthcare CX solutions powered by Genesys help simplify patient experiences and boost satisfaction.

Solutions To Help You Succeed

Our solutions in digital health, operational transformation, consumer experience, and high-impact consulting help companies deliver personalized, efficient, and informed care.

Omni-channel Patient Engagement

Tailor-made solutions to optimize engagement while cutting customer support costs and improving patient experiences.

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Workforce Engagement

Create better experiences for your clinical contact center team. Simplify contact center operations to keep Patient Care teams and members moving.

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Experience Management

Engage with patients, members, and employees to capture, analyze, and act on their feedback in a closed-loop process across the entire organization.

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Intelligent Automation

Use conversational AI to elevate customer experience and improve operational efficiency for your customers and employees.

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Featured Customer Stories

Healthcare Expertise

Leading Non-Profit Healthcare Provider in the USA provides frictionless healthcare experience through Voxai’s digital self-service and agent-assisted patient engagement solutions powered by Genesys Cloud CX.

Conversational AI

The largest healthcare provider in US-West has focused on improving patient and practitioner experiences to optimize and boost performance and efficiency with Voxai omnichannel solution powered by Genesys.

Voxai Difference

Voxai solutions continuously evolve to meet the changing needs of providers, members, and patients.

Healthcare Expertise

We orchestrate millions of remarkable experiences annually and have continued innovating for the healthcare market for 18+ years.

Conversational AI

Use our conversational AI solutions to elevate patient experience and improve operational efficiency.

Deep Integration

Quickly deploy pre-built integrations with your EHR, CRM, patient access center, revenue cycle systems, or telephony. Read here for more information.

We Can Help Transform Your Patient And Provider Experience.