Services


Transform. Manage. Innovate.

Our comprehensive strategy guides you to the forefront of the customer experience frontier. With our full-service approach, you can expect a cutting-edge customer experience that sets you apart.

18+

Years of Experience in CX Management

1100+

Successful Genesys Projects

>95%

CSAT for Eighteen Years

2

NOCs – Federal and Commercial

~190

Employees with Genesys Expertise

~100

Genesys Certifications

The frontier of customer experience awaits you!

Our full-service strategy is your ticket to unlocking the limitless potential of customer satisfaction. Whether through personalized interactions, seamless transactions, or innovative solutions, our strategy is designed to elevate your customer experience to new heights. Let us lead the way and help you create unforgettable customer experiences.

Transform

Transform your contact center to new heights with Genesys Cloud CX, the industry-leading solution. Our seamless migration process makes transitioning from your legacy system a breeze, empowering you to provide exceptional customer experiences without the hassle. Say goodbye to complex migrations and hello to a smooth, worry-free upgrade with our proven approach.

Learn more about our Cloud Migration Services »

Manage

Unlock the full potential of your Genesys-powered contact center with our proven expertise in managing and optimizing environments. Trust us to be your partner in delivering exceptional CX with Genesys-powered environments. 24×7 peace of mind, simplified operations, and outstanding customer experiences – that’s what we provide.

Learn more about our Managed Services »

Innovate

Welcome to a new era of customer service excellence with our innovative analytics solutions. Elevate your contact center operations with our advanced AI and ML analytics products. Experience the power of data-driven insights and transform your contact center into a high-performing powerhouse.

Learn more about our IVA Solutions»

Learn more about our vCX360»

Other Services Built Around Your Customers…

CX Consulting

Voxai CX Consulting specializes in helping you design the experiences your customers want. Our team of experts empowers you to save time, solve problems, and provide exceptional customer experiences—Trust Voxai CX Consulting to deliver customer-centric solutions that set you apart.

Learn more »

Professional Services

No matter your goal, Voxai Professional Services brings relevant expertise, cutting-edge tools, and deep industry know-how to build your world-class contact center. We are committed to helping you achieve consistent and impactful business results. Our team of experts provides customized solutions tailored to your unique needs, leveraging the latest technologies and best practices.

Learn more »

As you prioritize your customers, we prioritize you

Get answers to all your questions and discover how we can tailor our solutions to meet your unique needs.