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Capturing the Voice of the Customer in Your Contact Center

Customers are the lifeline of your business. The quality of your customer experience impacts everything from your corporate reputation to meeting business objectives and revenue goals.  Layering the voice of the customer in your contact center, collecting actionable feedback, getting a pulse on your customer’s sentiment in real time and Read more…

By Team Voxai, 3 yearsFebruary 2, 2022 ago
SERVICES
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ABOUT US
  • Voxai has been the trusted partner for customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions since 2005. We are proud that Voxai has been selected by CIO Applications as one of the Top 10 companies at the forefront of providing customer experience solutions and transforming businesses in 2022. We combine forces with Genesys to recreate experiences centered on a unique brand purpose that close the gap between brand promise and customer experience.

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