US-based Specialty Pharmaceutical Company Chose Voxai For Genesys Cloud CX Migration

A US-based specialty pharmaceutical company chose Voxai to migrate their legacy contact center to Genesys Cloud CX to improve patient and practitioner experiences. Solution: Migration of legacy contact center to all-in-one Genesys Cloud CX Services: CX Consulting and Professional Services Our customer is a specialty pharmaceutical major with a vast Read more…

voxai case study on Genesys cloud CX migration

Top 50 Global Financial Services Company Banks On Voxai For Genesys Cloud CX Migration

A top 50 global financial services company banks on Voxai for Genesys Cloud CX Migration to deliver exceptional customer and employee experience. Solution:  Genesys Cloud CX Migration Services:  Advisory Services, CX Thought Leadership, Professional Services, and Testing Services. Voxai Solutions, a specialized solutions integrator of Genesys-based contact center products, is pleased Read more…

Voxai wins a vehicle service client

Premier Collision Repair Company Entrusted Us With Genesys Cloud CX Enhancement Project

Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the contact center enhancement contract with a US-Based, nationwide premier collision repair company. The scope of Phase I includes configuration and customization of new queues for Customer Feedback Management (CFM) supporting Read more…

Voxai Solutions Wins Contact Center Enhancement Project of Large Regional Utility Provider

A large regional utility provider entrusted us with their contact center modernization project powered by Genesys cloud CX and a host of other value-add integrations for optimized service journey orchestration. Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the Read more…