Self-service made easy with fast and accurate conversational AI

Multi-lingual, Omni-channel, Multi-Modal
No-Code Graphical Approach to Building Conversational Applications
Natural Language Analysis and Insights
Advanced Integration and Modularization Capabilities

Voxai IVA Solutions

Delight customers with intelligent, automated, and transactional conversations made possible by our AI-powered voice and digital automation solutions.

Voxai Specialization

Customer service automation for Genesys Cloud CX and Genesys Multicloud CX

Voxai provides a standardized framework that enables seamless integration with Genesys Cloud CX and Genesys Multicloud CX so that you can have truly human-like and dynamic conversations with your customers, regardless of the channel they start or end.

Voxai is the IVA interface to millions of delightful customer interactions

Voxai clients are the leaders in customer experience.
US Federal Agency

Ultra consistent self-service answers with Voxai’s IT Helpdesk Virtual Assistant

Major US Utilities Firm

Elevated Customer Support for the Major utilities firm using Voxai’s Voice Assistant

Major US Airport

Providing customers with what they want -faster service & a better Customer Experience with Voxai’s Virtual Assistant

Read how our leading US airport customer is using our Intelligent Virtual Assistant to transform their customer experience

Conversational AI Platform built for scale

To deliver a conversational interface to applications, interfaces, and devices; and provide a natural language capability for automated service, sales, and support.
Smart skills for your
verticals
  • Federal
  • Utilities
  • Travel
  • Financial Services
  • Healthcare
  • Technology
Integrations
CRM
Contact Center
Channels
Cutomer Data
IVR to Messaging
Platform
powered by Koopid.ai
  • APIs
  • Graphical design approach
  • No-code tools
  • Multi-lingual and Multi-modal
  • Purpose-built conversational analytics
  • Natural language analysis & insights

Want to learn more

Strategic Differentiation Delivered by Voxai

Build Intelligent Virtual Assistants that work together with human experts to fulfill your consumers’ intentions at scale.
  • Easy to Build, Deploy and Optimize conversational AI Solutions
    Learn from each conversation. You can train your Intelligent Virtual Assistant with ease and zero technical skills. We have an intuitive interface powered by our partner, Koopid, for this. No code – No pain.

  • Provide bot-human support
    Get your team collaborating and acting, seamlessly transferring conversations between Intelligent Virtual Assistant to human, back and forth.

  • Guided Conversations
    This feature lets the intelligent virtual assistants guide the user by providing helpful hints and options during the conversation. By carefully designing the IVA’s conversations, the user can feel in control of the Intelligent Virtual assistant, and you can design the bot to take the user in a particular direction that you want.

  • One IVA – Multi-lingual, Omni-channel and Multi-modal
    You can easily connect your bot to Facebook, WhatsApp, SMS, website widget, etc. One Intelligent Virtual Assistant for all the channels, modals, and languages.

  • Understand the “Voice of Your Customer”
    Voxai IVAs interpret conversations sourced from conversational applications, live chat, social, and other sources. This allows the organizations further to enhance their understanding of trends, likes, dislikes, and more through the analysis of customer interactions.

  • Integrations
    This feature provides industry-standard means of integrating with other applications and databases. You can integrate your bot with practically any LOB system and extract data from it.

Ready for AI adoption?

Let’s start the conversation with our AI experts to discuss your idea!