Self-service made easy with fast and accurate conversational AI
Multi-lingual, Omni-channel, Multi-Modal
No-Code Graphical Approach to Building Conversational Applications
Natural Language Analysis and Insights
Advanced Integration and Modularization Capabilities
Voxai IVA Solutions
Delight customers with intelligent, automated, and transactional conversations made possible by our AI-powered voice automation solutions.
Voxai Specialization
Customer service automation for Genesys Cloud CX
Voxai provides a standardized framework that enables seamless integration with Genesys Cloud CX so that you can have genuinely human-like and dynamic conversations with your customers, regardless of the channel they start or end.
Voxai is the IVA interface to millions of delightful customer interactions
Voxai clients are the leaders in customer experience.
US Federal Agency
Ultra consistent self-service answers with Voxai’s IT Helpdesk Virtual Assistant
Major US Utilities Firm
Elevated Customer Support for the Major utilities firm using Voxai’s Voice Assistant
Major US Airport
Providing customers with what they want -faster service & a better Customer Experience with Voxai’s Virtual Assistant
Read how our leading US airport customer uses our Intelligent Virtual Assistant (IVA) to transform their customer experience.
Conversational AI platform built for scale
To deliver a conversational interface to applications, interfaces, and devices; and provide a natural language capability for automated service, sales, and support.
Strategic Differentiation Delivered by Voxai
Build Intelligent Virtual Assistants that work with human experts to fulfill your consumers’ intentions at scale.
Best Conversational AI Solutions
Learn from each conversation. You can train your Intelligent Virtual Assistant (IVA) with ease and zero technical skills. We have an intuitive interface powered by our partner, Koopid, for this. No code – No pain.
Bot-human support
Get your team collaborating and acting, seamlessly transferring conversations between Intelligent Virtual Assistant (IVA) to humans back and forth.
Guided Conversations
This feature lets the intelligent virtual assistants guide the user by providing helpful hints and options during the conversation. By carefully designing the IVA’s conversations, the user can feel in control of the Intelligent Virtual Assistant (IVA) and can design the bot to take the user in a particular direction you want.
One IVA – Omni-channel Solution
You can easily connect your IVA bot to Facebook, WhatsApp, SMS, website widget, etc. One Intelligent Virtual Assistant (IVA) for all channels, models, and languages.
Know the “voice of your customer”
Voxai IVAs interpret conversations sourced from conversational applications, live chat, social, and other sources. This allows the organizations further to enhance their understanding of trends, likes, dislikes, and more through the analysis of customer interactions.
Integrations
This feature provides industry-standard means of integrating with other applications and databases. You can integrate your bot with any LOB system and extract data from it.
Ready for AI adoption?
Let’s start the conversation with our AI experts to discuss your idea!
