Genesys powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
Blackchair is the recognized market leader in change configuration management. Our focus is your investment in customer experience, unified communications, and networking technology assets.
Cyara contact center testing software and services provide functional testing, load testing, and monitoring of contact center technologies.
Enterprise Communications solutions enable trusted, first-class delivery of next-generation voice, video, and unified communications services and applications across IP networks. Our product family, including the industry’s leading enterprise session border controller, enables organizations to manage costs and add capabilities to their communications infrastructure while maintaining network security, interoperability, and reliability.
Semafone Limited provides solutions for secure voice transactions. The company provides a solution, which sends card data directly to banks from the customers’ telephone keypad, avoiding the need for call center agents to hear or see card details.
Verizon provides the network, Internet, and telecommunications services that help our business customers compete in a hyper-connected economy.
Twenty years ago, VHT pioneered a new approach to customer service that helps organizations eliminate customer wait times – creating a positive first impression of the brand and improving customer interactions, operational efficiencies, and revenue opportunities.