A rapidly developing digital services provider to the federal government partnered with Voxai to implement Genesys Cloud CX for a leading Federal Agency in the USA.
Solution: Genesys Cloud CX Implementation
Services: CX Consulting, Professional Services, and Support
Our partner is a rapidly growing provider of advanced technology solutions and digital services to the federal government. In the 11 years since its founding, it has become a leading prime contractor supporting the mission of federal health agencies, including the Department of Veterans Affairs, the Department of Health and Human Services, the Internal Revenue Service, and the Department of Homeland Security.
Our partner reviewed several vendors before choosing us, a specialized Genesys Cloud CX implementation partner with rich Federal vertical experience and product knowledge. Voxai brings a comprehensive system integration skill set that combines CX consulting, expertise in cloud deployment, and contact center know-how to solve today’s most challenging problems for its clients.
Speaking on this, Sunil Rudraraju, CEO of Voxai, said,
We are happy to partner with one of the rapidly developing digital services providers on this critical implementation of Genesys Cloud CX solution to a leading federal agency to improve customer experience.Sunil Rudraraju, CEO