Todd is the senior director of application development. Todd is a seasoned leader with over 25 years of software development and leadership experience, including 15+ years of telecommunications experience. His experiences include the management and deployment of big data, symantec web, real-time reasoning applications for the energy and utility market, and speech analytics solutions focusing on capturing, measuring, analyzing, and reporting business use cases and KPIs. Other experiences include building and leading customer-facing contact center services consulting teams at large and small organizations, including Verizon Business. He was responsible for implementing best-in-class mission-critical contact center solutions involving voice recognition and IVR for Fortune 500 enterprise customers.
In his current leadership role at Voxai, he brings client projects to fruition and products to market, leveraging his strong background in IVR and speech application development related to Genesys CTI and custom desktop applications like Softphone. Todd holds a BS in computer engineering from Boston University and offices in Boston.