An East Coast State awarded a multi-year contract to Voxai for VOIP, Contact Center, and IVR Services.

Serving citizens in a digital environment has changed significantly over the past decade, and against that backdrop, it’s no surprise that the need for digital services has increased. The partnership will help address the demand for IVR modernization and additional digital capabilities, enabling the State to deliver best-in-class experiences for Read more…

Voxai Chosen by Business Machine and Solutions Major for Genesys Cloud CX Migration

Voxai chosen by the business machine and solutions major for Genesys Cloud CX migration to drive customer experience transformation. Solution: Migration of legacy contact center to all-in-one Genesys Cloud CX Services: Professional Services, Support, and Training A legacy-rich Business Machines and Solutions organization has chosen Voxai for Genesys Cloud CX Read more…