A large energy company in the Midwest chose Voxai to migrate its Aspect contact center to all-in-one Genesys Cloud CX to boost customer experience and promote employee engagement. Solution: Migration of Aspect-based contact center to all-in-one Genesys Cloud CX Services: CX Consulting and Professional Services Our customer is an energy Read more…
A US-based specialty pharmaceutical company chose Voxai to migrate their legacy contact center to Genesys Cloud CX to improve patient and practitioner experiences. Solution: Migration of legacy contact center to all-in-one Genesys Cloud CX Services: CX Consulting and Professional Services Our customer is a specialty pharmaceutical major with a vast Read more…
A top 50 global financial services company banks on Voxai for Genesys Cloud CX Migration to deliver exceptional customer and employee experience. Solution: Genesys Cloud CX Migration Services: Advisory Services, CX Thought Leadership, Professional Services, and Testing Services. Voxai Solutions, a specialized solutions integrator of Genesys-based contact center products, is pleased Read more…
Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the contact center enhancement contract with a US-Based, nationwide premier collision repair company. The scope of Phase I includes configuration and customization of new queues for Customer Feedback Management (CFM) supporting Read more…
A large regional utility provider entrusted us with their contact center modernization project powered by Genesys cloud CX and a host of other value-add integrations for optimized service journey orchestration. Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the Read more…
Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the contract with one of the USA’s largest non-profit health care services provider for Genesys Cloud CX Migration. The collaboration provides the health care service provider with a clear, seamless path Read more…