Coppell, Texas- Voxai Solutions (http://www.voxai.com ) announced the appointment of David Baker as Vice President of Sales. David will be focused on expanding the North American sales organization. He brings over 20 years of sales and sales management experience with several contact center technology and services companies.
Prior to joining Voxai, David was VP of Financial Services for ENACOMM, a leading provider of voice, AI, and fraud solutions to the financial industry. In his career, David has held several sales leadership roles and was instrumental in delivering growth and success to each of those organizations. These companies include Unify, Computer Instruments, Servion, Envox and Edify.
In his current role at Voxai, he and his team will be focused on winning new logo accounts and expanding our market reach within the Genesys ecosystem as well as our partner ecosystem.
Sunil Rudraraju, CEO of Voxai, said,” CX executives have more technology solution choices than ever before when it comes to managing their contact centers. We believe customers are searching for partners who can be technical consultants and solutions guide in this specialized space. David’s background in the contact center industry coupled with his Fortune 100 experience will be a great resource for customer care executives searching for answers. We look forward to his leadership in the Voxai organization. “
David resides in Austin, Texas, with his family and holds a BS in Business from Bridgewater State University in Bridgewater, MA.
About Voxai Solutions
Voxai Solutions partners with companies to manage, transform and enhance customer and employee engagement platforms to enable great customer experiences and improve business results. As a Genesys partner and cloud solution provider, Voxai offers comprehensive services expertise for the full suite of Genesys products on premise, or as a cloud based solution. 17+ years, hundreds of implementations, and billions of transactions for Fortune 500 commercial and government customers has resulted in the Voxai Value. The Voxai Value is our experience-vetted, comprehensive approach to solution management that supports companies who want to provide an extraordinary customer journey.