We are thrilled to announce that a major federal government agency awarded a renewal contract to Voxai Solutions for multiple years. Our team takes pride in delivering exceptional customer service solutions to this esteemed client.
We will migrate our client to the industry-leading Genesys Cloud CX platform as part of the contract renewal. This migration will enable our clients to modernize their contact center operations, enhance efficiency, and offer personalized experiences to their customers.
Our partnership with Genesys, a distinguished leader in the customer experience industry, empowers us to provide state-of-the-art solutions to the postal service organization, including intelligent routing, workforce optimization, and advanced analytics.
Voxai, the North America Growth Partner of the Year for Genesys, prioritizes helping clients accomplish customer engagement objectives and foster business growth. We are enthusiastic about continuing our partnership with this distinguished organization and providing the finest service and support.
Stay tuned for additional updates on this exciting project!