Voxai has achieved the highest partner status with Genesys as it continues to be a leading contact center integrator.
COPPELL, TX – February 27, 2019 – Voxai announced it has attained Gold Partner status with Genesys, the top ranked customer experience solution manufacturer globally. Companies attaining Gold Partner status must meet or exceed strict skill, experience and customer satisfaction requirements.
Gold, the highest possible partner status, is held by only 45 of Genesys’ more than 750 partners, demonstrating Voxai’s high-level commitment to its customers and continued excellence with contact center technologies.
“It’s a significant accomplishment to achieve Genesys’ Gold Status,” says Voxai CEO, Sunil Rudraraju. “It is a testament to the hard work of our teams to achieve the skills and experience required by Genesys but also the dedication of our services teams to delivering the highest level of customer satisfaction. By partnering with one of the world’s strongest and most successful manufacturers of customer experience solutions, we bring the industry’s best to our customers, allowing our customers to focus on strategically and successfully growing their organizations.”
Voxai also expanded its cloud support in 2019 to further add value to its customers with PureCloud. PureCloud enables Voxai to translate its deep experience with enterprise-level customers to small- to medium-sized contact centers. With PureCloud and PureEngage support, Voxai is fully equipped with scalable solutions both on-premise and in the cloud.
Voxai Solutions provides best-in-class services to transform, enhance or manage customer engagement platforms. As a Genesys Gold Partner and Cloud Solution Provider, Voxai offers comprehensive services expertise for the full suite of Genesys products on premise, or as a cloud-based solution. 15 years, hundreds of implementations, and millions of transactions for Fortune 500 commercial and government customers has resulted in the Voxai Value, an experience-vetted, comprehensive approach to solution management that supports customers who want to provide an extraordinary customer journey while delivering real business.
Julie Burroughs, Sr. Director Sales and Marketing