Exciting news! We are thrilled to announce that a significant wastewater treatment agency has chosen Voxai to implement Genesys Cloud CX to transform its customer experience. With Genesys Cloud CX, they will see wider adoption to implement future-ready services to improve customer satisfaction scores, streamline their business operations, and enhance agent productivity.
The proposed solution of Voxai includes integrating existing platform and future compatibility through its Genesys cloud-based solution to meet their customer needs.
Solution: Migration of existing call center system to a Genesys Cloud CX solution
Services: CX Consulting, Implementation, Professional Services, and Managed Services
The scope of work includes a seamless migration to the Genesys Cloud CX, professional services to ensure a smooth transition, and managed services to support the ongoing success of the new platform.
Speaking on this, Sunil Rudraraju, CEO of Voxai, said,
“We are excited to partner with our customers to deliver a superior customer experience with Genesys Cloud CX. Our team will work tirelessly to ensure a smooth migration and focus on delivering such positive results. We are committed to continuing our partnership and supporting their future success.”–Sunil Rudraraju, CEO
This successful implementation will future-proof the power of collaboration and expertise. We are proud to participate in our new customer’s digital transformation journey.