A leading Genesys solutions and cloud provider, Voxai will speak about moving premise contact centers to AWS and exhibit its survey, analytics and visual IVR solutions with industry leading Genesys Customer Experience Platform

COPPELL, TEXAS  June 2, 2019 – Voxai will exhibit and speak about its solutions, including public and private cloud, survey and analytics and visual IVR, at Xperience19, the customer experience event of the year. Hosted by Genesysâ, the global leader in omnichannel customer experience and contact center solutions, Xperience19 brings together over 2,000 industry leaders and will be held June 10-13 in Denver.

As a gold sponsor, Voxai will exhibit at booth G04, hosting 1-on-1 consultations with visitors. Visitors can learn more about public and private cloud solutions for their contact centers, from Voxai’s enterprise private cloud solution vInteract, and small- to mid-size cloud solutions through PureCloud. Voxai is also exhibiting its survey and analytics platform vCX360, as well as its visual IVR solution. Attendees won’t want to miss Voxai’s presentation; Fast Track Your Premise Call Center Migration to the Cloud – AWS & Azure

“Xperience19 is a special opportunity to meet with our existing customers and meet new customers who share our passion for creating exceptional customer experiences” said Sunil Rudraraju, CEO of Voxai Solutions. This year we are proud to announce the expansion of our cloud enablement services and solutions to include Genesys PureCloud as well as our services offering for those considering migrating some or all their contact center platforms to public cloud platforms such as AWS or Azure. These services and solutions join our portfolio offering of vInteract, our private cloud offering as well as a comprehensive solution set for Analytics, Digital IVR and AI. All of these solutions help our customer provide superior customer experience while meeting challenging operational objectives.”

“Xperience19 will inspire organizations to elevate customer experience to new heights,” said Jim Kraeutler, vice president, ISV and Technology Alliance Program. “We’re proud to collaborate with partners like Voxai to showcase innovative integrations with the Genesys Customer Experience Platform and push the boundary of what’s possible in the future of customer experience.”

Xperience19 is an annual conference for customers and partners to join forces and explore innovations in customer experience and the digital world. Attendees will experience breakout sessions and keynote speakers highlighting the latest developments in AI, cloud migration, security, change management, real-world analytics, asynchronous messaging, and more.

Join the conversation on social media at #Xpr19

Voxai provides best-in-class solutions and services to transform, cloud-enable, or manage customer engagement platforms. As a Genesys Partner and Cloud Solutions Provider, Voxai offers comprehensive services expertise for the full suite of Genesys products on premise, or as a cloud-based solution. 15 years and millions of transactions for Fortune 500 commercial and government customers has resulted in the Voxai Value, an experience-vetted, comprehensive approach to solution management that supports customers who want to provide an extraordinary customer journey while delivering real business results.

Media Contact:
Jim Birmingham, Marketing
972.691.3333 

Categories: News & Events

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