Reporting

Voxai has proven expertise in handling complex reporting issues and validating reporting data for complex multi-site implementations. We have implemented Genesys platform software, including CCPulse+, CCA, Infomart, and Interact Insights, to produce real-time as well as historical reports on contact Read more…

Speech / IVR

Voxai uses a hybrid approach to building self-service applications that leverage the best of platform vendor-provided development tools and other open standards-based IDE’s. Our proven development methodology focuses on understanding our client’s customer base and demographics in order to design Read more…