Voxai chosen by the business machine and solutions major for Genesys Cloud CX migration to drive customer experience transformation. Solution: Migration of legacy contact center to all-in-one Genesys Cloud CX Services: Professional Services, Support, and Training A legacy-rich Business Machines Read more…
A major North American drinking water and sewerage treatment agency chose Voxai Professional Services and Genesys Cloud CX Platform to deliver a frictionless Customer Experience through the Digital CX Cloud Platform. Solution: Genesys PureConnect to Genesys Cloud CX Migration Services: Read more…
A rapidly developing digital services provider to the federal government partnered with Voxai to implement Genesys Cloud CX for a leading Federal Agency in the USA. Solution: Genesys Cloud CX Implementation Services: CX Consulting, Professional Services, and Support Our partner Read more…
A large energy company in the Midwest chose Voxai to migrate its Aspect contact center to all-in-one Genesys Cloud CX to boost customer experience and promote employee engagement. Solution: Migration of Aspect-based contact center to all-in-one Genesys Cloud CX Services: Read more…
A US-based specialty pharmaceutical company chose Voxai to migrate their legacy contact center to Genesys Cloud CX to improve patient and practitioner experiences. Solution: Migration of legacy contact center to all-in-one Genesys Cloud CX Services: CX Consulting and Professional Services Read more…
A top 50 global financial services company banks on Voxai for Genesys Cloud CX Migration to deliver exceptional customer and employee experience. Solution: Genesys Cloud CX Migration Services: Advisory Services, CX Thought Leadership, Professional Services, and Testing Services. Voxai Solutions, a Read more…
Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the contact center enhancement contract with a US-Based, nationwide premier collision repair company. The scope of Phase I includes configuration and Read more…
A large regional utility provider entrusted us with their contact center modernization project powered by Genesys cloud CX and a host of other value-add integrations for optimized service journey orchestration. Voxai Solutions, a specialized solutions integrator of Genesys-based contact center Read more…
Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the contract with one of the USA’s largest non-profit health care services provider for Genesys Cloud CX Migration. The collaboration provides Read more…
No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience. 3CX’s UC functionality is Read more…
