A US-based specialty pharmaceutical company chose Voxai to migrate their legacy contact center to Genesys Cloud CX to improve patient and practitioner experiences. Solution: Migration of legacy contact center to all-in-one Genesys Cloud CX Services: CX Consulting and Professional Services Read more…
A top 50 global financial services company banks on Voxai for Genesys Cloud CX Migration to deliver exceptional customer and employee experience. Solution: Genesys Cloud CX Migration Services: Advisory Services, CX Thought Leadership, Professional Services, and Testing Services. Voxai Solutions, a Read more…
Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the contact center enhancement contract with a US-Based, nationwide premier collision repair company. The scope of Phase I includes configuration and Read more…
A large regional utility provider entrusted us with their contact center modernization project powered by Genesys cloud CX and a host of other value-add integrations for optimized service journey orchestration. Voxai Solutions, a specialized solutions integrator of Genesys-based contact center Read more…
Voxai Solutions, a specialized solutions integrator of Genesys-based contact center solutions, is pleased to announce that it has won the contract with one of the USA’s largest non-profit health care services provider for Genesys Cloud CX Migration. The collaboration provides Read more…
No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience. 3CX’s UC functionality is Read more…
Voxai Solutions, a leading Genesys-based contact center solutions provider, announced a partnership with USU Solutions, a leading Knowledge Management Solution provider. These two market leaders are joining forces to bring unparalleled Genesys experience and access to a mature, AI-powered Knowledge Read more…
Coppell, Texas- Voxai Solutions (http://www.voxai.com ) announced the appointment of David Baker as Vice President of Sales. David will be focused on expanding the North American sales organization. He brings over 20 years of sales and sales management experience with several contact Read more…
CX is more than Technology – Voxai brings industry-leading consulting and business experience to help you transform your contact centers. How? Contact Center EvaluationsVoxai provides a rigorous process to review and examine the various aspects of your contact center to Read more…
Helping customers navigate the unexpected challenges caused by the COVID-19 outbreak We are all adapting to the ever-changing COVID-19 outbreak. For many, that means enacting new policies in the interests of public safety and government mandate requiring employees to work Read more…
